At Groundwire we believe that relationships are the building blocks for all social change, and that technology is the "secret sauce" for supporting deeper relationships between organizations, activists, policy makers, and the overwhelming majority of us who care about the environment.

The Groundwire vision was conceived in 1995 by two people who imagined an organization that would deliver the environmental community from the technological dark ages. They dreamed of a tech-savvy team that could equip advocates and activists with the tools and skills to help them save our planet. For the past 14 years, we have been doing just that – from the days of setting up local servers and email accounts to our focus today on state-of-the-art online communications and constituent relationship management systems.

Our staff is made up of people who are creative, knowledgeable and passionate about the work we do.  We are capacity-builders, collaborators, and pioneers in our field. And we have a lot of fun.

We need an experienced CRM Consultant to build customized databases that transform the effectiveness of the environmental movement.

Interested? Keep reading!

Job Responsibilities

• Work with nonprofit customers to identify their CRM needs
• Discover, document, and analyze key client organizational processes
• Effectively plan and estimate time for CRM projects, working with the project management team on scheduling and resource use
• Analyze and migrate existing client data from various platforms: Access, Excel, Filemaker, eTapestry, Raiser’s Edge, etc.
• Design and implement customized CRM databases on the Salesforce.com platform, using Visualforce and Apex code.
• Provide training and ongoing support for customers: report building, data quality, new integrations, etc.
• Support Groundwire internal CRM needs for managing relationships with clients and funders
• Contribute to development of a strategic vision of how the environmental sector can use CRM data to bring about positive change.

Job Requirements

• Experience in database consulting/administration
• Experience in constituent relationship management applications
• A year or more of project-based experience providing client consulting services 
• Experience with Salesforce.com, Apex, Visualforce, the Salesforce.com Web Services API and MS Access is preferred.
• Passion for environmental protection, civic engagement, and social change
• High energy, creativity, resourcefulness, and entrepreneurial spirit
• Strong presentation and written communication skills
• Strong ability to convey technical information to non-technical customers and good listening skills to translate in the other direction.
• Strong collaboration skills; ability to lead and foster effective teams
• Goal-oriented, coupled with strong organizational skills

This is a full-time position located in Seattle, WA. Salary depends on experience. Groundwire offers a fun and meaningful workplace and a generous personal leave and benefits package. We also offer the opportunity to work a flexible work week.  Groundwire values diversity in its team. 

Interested? Please apply online. Submit a cover letter and resume through our web form.

Please send application materials by 1/31/2010.