After much discussion, we've made the decision to end Groundwire's email list hosting service by December 31, 2010. However, if you wish to continue using your email list, you may choose to transfer your list to our friends at Electric Embers.  Adam, Ben and Brent at Electric Embers have been working behind the scenes maintaining the server that hosts our lists for nearly five years now.  They are smart, friendly, and passionately dedicated to providing their progressive/nonprofit clients with solid, affordable hosting services.  Electric Embers also uses the same open-source email list software (Sympa) that we use here at Groundwire, so there will be minimal change to the service, including the administrative interface. 

1. What is Sympa?
2. What does a list owner do? What is expected of me?
3. What is the difference between an owner and a moderator?
4. How do I change the owner or moderator of a list?
5. How do I moderate a list?
   
6. How do I make changes once my list is set up
   
7. How do I change my email address on a list?
8. How do I get my password? How do I change it? 
9. What is the best way to send email to the list?
10. Why does the formatting in my message look funny?
11. How do I send files via the list?
12. A message to my list was rejected. Why did this happen?
13. Where's my message? I sent it a long time ago.
14. How do I invite, add or delete subscribers?
15. How do I customize the list invitation message?
16. How do I customize the subscription confirmation message?
17. I keep seeing the word "quiet" next to a subscriber's address? What does it mean?
18. Some of my subscribers are "bouncing." What does that mean?
19. How do I export subscribers from my Sympa list?
20. How do I put a subscribe form on my website?
21. How do I close (aka delete) a list that is no longer active?
22. How do I change the name of my list?
23. How do I access old (archived) messages sent on my list?
24. How do I change the "Reply To" setting so replies go to everyone on the list?
    
25. There are so many options to configure my list. What do they all mean?
    
26. Can I edit the Welcome message, or other supporting documents, for my list?
27. Where do I go for help if I can't find an answer here?